Agreement to Terms

This agreement is between you and Philipp Butzmann - RootWise Digital ("we," "our," "us," or "RootWise"), the operator of the RootWise mobile application.

By downloading, installing, or using the RootWise mobile application ("App," "Service," or "RootWise"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

IMPORTANT: This App is intended for use by parents, caregivers, and other adults responsible for children. Users under 18 must have parental permission to use this Service.

License Agreement (EULA)

Your use of the RootWise mobile application is governed by:

These Terms of Service - covering the use of RootWise services
Apple's Licensed Application End User License Agreement (EULA) - for iOS app distribution

The Apple EULA applies to your download and use of RootWise from the Apple App Store. You can review the standard Apple EULA here:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

In the event of any conflict between these Terms and the Apple EULA, the Apple EULA shall prevail with respect to your use of the iOS application.

Description of Service

RootWise is a parenting support application that provides:

Educational Content: Articles, guides, and resources for parenting support
AI Chat Assistant: Personalized parenting advice and conversation support
Scripts for Challenging Moments: Quick access to parenting strategies for challenging situations
Self-Care Tools: Meditation, journaling, and daily affirmations for parents
Child Profile Management: Age-appropriate content curation based on child development stages

Eligibility and Account Requirements

User Eligibility

Age Requirement: You must be at least 18 years old to create an account
Parental Authority: You must have legal authority to make decisions about the children in your care
Accurate Information: You agree to provide accurate and current information during registration

Account Responsibilities

Account Security: You are responsible for maintaining the confidentiality of your account credentials
Authorized Use: You are responsible for all activities that occur under your account
Account Termination: We reserve the right to terminate accounts that violate these Terms

Acceptable Use Policy

Permitted Uses

Personal Use: Use the App for personal, non-commercial parenting support
Educational Purpose: Access content for learning and child development guidance
Community Standards: Engage respectfully with AI chat features and content

Prohibited Uses

Illegal Activities: Using the App for any unlawful purpose or in violation of applicable laws
Harmful Content: Creating, sharing, or soliciting harmful, abusive, or inappropriate content
System Interference: Attempting to interfere with, disrupt, or hack the App's functionality
Unauthorized Access: Attempting to access accounts, data, or systems without authorization
Commercial Use: Using the App for commercial purposes without written permission
False Information: Providing false or misleading information about yourself or your children

AI Chat Service Terms

Service Limitations

Not Professional Advice: AI responses are for informational purposes only and do not constitute professional medical, psychological, or legal advice
Supplement, Not Replace: The AI chat should supplement, not replace, professional consultation when needed
Human Oversight: AI responses are generated by technology and may not always be accurate or appropriate

Emergency Situations

Not for Emergencies: Do not use the AI chat for medical emergencies or crisis situations
Seek Professional Help: In case of emergencies, contact local emergency services or healthcare providers immediately
Child Safety: If a child is in immediate danger, contact emergency services first

Usage Limits

Rate Limiting: AI chat usage may be limited to prevent abuse and ensure service availability
Content Monitoring: We may monitor AI interactions to improve service quality and ensure appropriate use

Professional Medical and Therapeutic Disclaimer

No Professional Services

Not Medical Advice: RootWise does not provide medical, psychological, therapeutic, or mental health services
No Professional Relationship: Your use of RootWise does not create any healthcare provider-patient, therapist-client, or professional consultation relationship
Educational Content Only: All content, including AI responses, is for educational and informational purposes only
No Diagnosis or Treatment: RootWise does not diagnose, treat, cure, or prevent any medical or psychological condition

Professional Consultation Required

Seek Qualified Help: Always consult with qualified healthcare professionals, licensed therapists, or pediatricians for specific medical, psychological, or developmental concerns
Individual Assessment: Every child and family situation is unique and requires individual professional assessment
Emergency Situations: For medical emergencies, mental health crises, or immediate safety concerns, contact emergency services or crisis hotlines immediately
No Delay: Never disregard professional medical advice or delay seeking it because of information you received through RootWise

Parenting Support Limitations

General Guidance: Our content provides general parenting support and educational information
Not Substitute: RootWise is not a substitute for professional childcare, medical care, therapy, or emergency services
Risk Assumption: You assume all risks and responsibilities for decisions made based on RootWise content
Professional Backup: Maintain relationships with qualified professionals for ongoing child development and family support

Content and Intellectual Property

Our Content

Proprietary Rights: All content, including articles, scripts, and educational materials, is owned by RootWise or licensed for use
License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal use
Restrictions: You may not copy, modify, distribute, or create derivative works from our content without permission

User-Generated Content and License

Your Content Rights and Responsibilities

Your Ownership: You retain ownership of content you create (journal entries, profile information, chat messages)
Content Standards: All user content must comply with our community standards and applicable laws
Prohibited Content: You may not submit content that is illegal, harmful, defamatory, or violates others' rights
Content Monitoring: We may review and moderate user content to ensure compliance with these Terms

License Grant to RootWise

You grant RootWise a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to:

Use and Display: Use, reproduce, publicly display, and distribute your User Content
Service Operation: Process your content to provide and improve our services
Modification: Modify, adapt, or create derivative works from your content as necessary for service functionality
Third-Party Services: Share your content with third-party service providers who assist in service delivery
Duration: This license continues for as long as you use RootWise and for a reasonable period afterward for legal and operational purposes

Data Processing for AI Services

AI Training: We may use anonymized and aggregated user interactions to improve our AI chat functionality
No Personal Identification: AI training data will not include personal identifiers or sensitive personal information
Opt-Out Available: You may opt out of having your data used for AI improvement in your privacy settings
COPPA Compliance: Children's information is never used for AI training or service improvement

Privacy and Data Protection

Privacy Policy Integration

Incorporated by Reference: Our Privacy Policy is incorporated into these Terms by reference
Data Collection: Your use of the App is subject to our Privacy Policy regarding data collection and use
Children's Privacy: We are committed to COPPA compliance and protecting children's privacy

Data Security

Security Measures: We implement appropriate technical and organizational measures to protect your data
No Guarantee: While we strive to protect your information, no system is completely secure
Breach Notification: We will notify you of any significant data breaches as required by law

Subscription and Payment Terms

Service Model

Free Tier: RootWise offers limited features free of charge, including scripts for challenging moments, home content, and basic app functionality
Premium Subscription: Full access to all features requires a paid subscription
Free Trial: New users receive a 7-day free trial of Premium features

Subscription Plans

Monthly Subscription: Billed monthly, can be cancelled anytime
Yearly Subscription: Billed annually, can be cancelled anytime
Free Trial: 7 days free access to all premium features for new subscribers
Cancellation: Subscriptions can be cancelled at any time through your App Store or Google Play account. Access continues until the end of the current billing period.

Premium Features

Premium subscription includes:

AI Chat Access: Up to 100 AI chat messages per day for personalized parenting advice
Full Library Access: Complete access to parenting articles and resources
Advanced Meditations: Full meditation library with guided sessions
Advanced Journaling: Complete journaling features and tools

Free Features

Available without subscription:

Scripts for Challenging Moments: Quick access to parenting strategies for difficult situations
Home Content: Featured articles and daily affirmations
Profile Management: Child profiles and account settings
Basic App Features: Core app functionality and navigation

Billing Terms

Payment Processing: Subscriptions are processed through Apple App Store or Google Play Store
Billing Cycle: Charged at the start of each subscription period (monthly or yearly)
Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
Cancellation Policy: Cancel anytime through your platform's subscription management. No partial refunds for unused portions of subscription periods.
Price Changes: We reserve the right to change subscription pricing with 30 days advance notice to existing subscribers
Refund Policy: Refunds are subject to Apple App Store and Google Play Store policies. Contact platform support for refund requests.

Trial Period

Duration: 7-day free trial for new subscribers
Auto-Renewal: Trial automatically converts to paid subscription unless cancelled before trial ends
Cancellation: Cancel during trial period to avoid charges
One-Time Offer: Free trial available once per account

Service Availability and Modifications

Service Availability

Best Effort: We strive to maintain high service availability but cannot guarantee 100% uptime
Maintenance: Scheduled maintenance may temporarily interrupt service availability
Force Majeure: Service interruptions due to circumstances beyond our control are not our responsibility

Service Modifications

Right to Modify: We reserve the right to modify, suspend, or discontinue any part of the Service
Notice of Changes: Significant changes will be communicated through the App or via email
Continued Use: Continued use after modifications constitutes acceptance of changes

Disclaimers and Limitations

Service Disclaimers

"As Is" Basis: The Service is provided "as is" without warranties of any kind
No Guarantees: We do not guarantee that the Service will meet your specific needs or expectations
Third-Party Content: We are not responsible for the accuracy or reliability of third-party content

Parenting Advice Disclaimer

Educational Only: All content is for educational and informational purposes only
Professional Consultation: Always consult with qualified professionals for specific parenting concerns
Individual Circumstances: Every child and family situation is unique; content may not apply to all situations

Comprehensive Limitation of Liability

Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROOTWISE SHALL NOT BE LIABLE FOR:

Indirect Damages: Indirect, incidental, punitive, special, or consequential damages
Lost Profits: Lost profits, revenue, data, or business opportunities
Service Interruptions: Damages from service interruptions, delays, or failures
User Content: Damages from user-generated content or interactions with other users
Third-Party Actions: Damages from third-party actions or content
Data Loss: Loss of data, content, or personal information

Liability Cap

Maximum Liability: Our total liability will not exceed the greater of $100 or the amount you paid for RootWise services in the 12 months prior to the claim
Per-Incident Cap: Liability for any single incident is limited to $100
Aggregate Cap: Total aggregate liability across all claims is limited to $500

Exceptions

These limitations do not apply to:

Gross Negligence: Our gross negligence, fraud, or willful misconduct
Death or Personal Injury: Claims for death or personal injury caused by our negligence
Legal Requirements: Liability that cannot be limited under applicable law

Time Limitation

Claims Period: Any claim against RootWise must be filed within one (1) year of when the claim arose
Discovery Rule: Claims period begins when you knew or should have known of the claim
Statute of Limitations: This period may be shorter than applicable statutes of limitations

Indemnification

User Indemnification

Hold Harmless: You agree to indemnify and hold harmless RootWise from claims arising from your use of the Service
Violation of Terms: You are responsible for damages resulting from your violation of these Terms
Unauthorized Use: You are liable for any unauthorized use of your account

Termination

Termination by You

Account Deletion: You may delete your account at any time through the App settings
Effect of Termination: Upon termination, your access to the Service will cease immediately
Data Retention: We will handle your data according to our Privacy Policy after termination

Termination by Us

Grounds for Termination: We may terminate your account for violation of these Terms or applicable laws
Notice: We will provide reasonable notice before termination unless immediate action is required
Effect of Termination: Terminated accounts lose all access to the Service and stored content

Survival

Provisions regarding intellectual property, indemnification, and limitations of liability survive termination

Governing Law

Governing Law: These Terms are governed by the laws of Munich, Germany
International Users: International users agree to the jurisdiction specified above

Contact Information

General Inquiries: info@rootwise.app
Legal Questions: info@rootwise.app
Terms Questions: info@rootwise.app
Privacy Matters: privacy@rootwise.app
COPPA Inquiries: privacy@rootwise.app
Business Address: Ruth-Drexel-Str. 89, 81972 München, Germany
Response Time: We will respond to inquiries within 5 business days