Frequently Asked Questions
Find answers to common questions about RootWise and how it can support your parenting journey.
What is RootWise?
RootWise is an AI-powered parenting companion app that provides 24/7 support, evidence-based guidance, and personalized advice for parents navigating the challenges of raising children.
How does the AI coach work?
Our AI coach uses advanced language models trained on evidence-based parenting research to provide personalized guidance. It learns from your interactions to offer increasingly tailored advice specific to your family's needs.
Is RootWise free to use?
RootWise offers both free and premium features. Basic guidance and resources are available for free, while premium features like unlimited AI coaching sessions and advanced tracking tools require a subscription.
Is my data safe with RootWise?
Yes, we take your privacy seriously. All data is encrypted, and we never share your personal information with third parties. You can review our privacy policy for detailed information about how we protect your data.
What age ranges does RootWise support?
RootWise provides guidance for parents of children from infancy through teenage years (0-18). Our content and advice adapts based on your child's developmental stage.
Can I use RootWise offline?
While some features and saved content are available offline, the AI coach and real-time guidance features require an internet connection to function.
How do I get started with RootWise?
Simply download the app from the App Store or Google Play, create your account, and complete the initial setup questionnaire about your family. The app will then personalize your experience based on your needs.
Can both parents use the same account?
Yes! RootWise supports family accounts where both parents can access the same information and track their children's development together. Each parent can have their own login while sharing family data.
What makes RootWise different from other parenting apps?
RootWise combines AI-powered personalization with evidence-based parenting strategies, offering 24/7 support that adapts to your specific situation. Unlike generic advice apps, we provide contextual guidance based on your family's unique needs.
How can I cancel my subscription?
You can cancel your subscription anytime through your app store account settings (App Store for iOS or Google Play for Android). Your access will continue until the end of your current billing period.
Still have questions?
Our support team is here to help you with any questions not covered in our FAQ.
Contact Support